![]() ![]() Ask the class which skills they observed in the demonstration. Have the student talk about their favorite holiday. Do the demonstration again this time using the active listening skills the class has suggested.After you have generated two lists, you may want to review the handout Core Principles of Active Listening or It’s Easier for Others to Talk When I…. You may want to use a t-chart (see below). Write these on the board, separating the verbal and non-verbal skills. Ask students for examples of how to be a good listener. Explain to the class that good listening requires active participation.Ask the class what listening skills, good or bad, that they observed.At the end of the conversation, ask the student how he or she felt while they were talking.When the one student starts to speak, the other student will start exhibiting good listening skills (nod, smile, show concern, or encouragement). Scenario 2: Demonstrating good listening skillsĪsk one student to talk about what he/she did over the weekend. When the one student starts to speak, the other student will start exhibiting poor listening skills (look at your watch, interrupt, avoid eye contact, look bored or impatient, tap your foot or fidget). Scenario 1: Demonstrating poor listening skillsĪsk one student to talk about what he/she did over the weekend. Tell students to observe you in the conversation. Ask two pairs of students to demonstrate for the class both poor and good listening skills.Examples: getting directions, helping a person, learning about someone, listening to music for entertainment, etc…. Ask students for situations that require listening.Asking open-ended questions like, “What happened? How did you feel about that?”.Interested silence giving a person time to respond.Letting the other person finish what he or she is saying without interruption.Eye contact focusing on the other person.Materials: Core Principles of Active Listening Handout ( Download PDF - Requires free Adobe Reader) To explore the role of active listening in managing conflicts.To examine and practice active listening skills.This lesson gives students the opportunity to identify what active listening is and why it is important in managing conflicts. It is an important first step to defuse the situation and seek solutions to problems. Active listening is a way of listening and responding to another person that improves mutual understanding. Rationale: Effective communication consists of both speaking and listening. ![]()
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